06-15-2023 06:01 AM
I recently changed my ISP to ATT and ever since I’m getting these Heartbeat loss alerts every 12 hours or so. I was asked to create my own thread to address my issue. Can you please help me get this resolved?
06-20-2023 11:04 AM
Is this it?
06-20-2023 12:07 PM
I found where your screenshot was taken and it was already set the way your suggested.
here’s the screenshot. Why can’t we just hop on the phone?
06-20-2023 12:43 PM
06-20-2023 01:31 PM
Hi @Rolo106
In unleashed app, under IP setting set the IP address to dynamic as mentioned below.
Once you are done with the above step please set the AP's IP address to dynamic. Once you set the IP to dynamic please try to reboot the switch and check whether you are getting the heartbeat loss error or not.
Best regards,
Jayavidhya
Lennar Home Community
06-20-2023 02:38 PM
Why doesn’t my main AP not allow change but the 2nd AP allow it to be changed to DHCP? Is this where you think the problem lies?