01-28-2021 04:57 PM
Some websites & apps (like discord) not working through ethernet. If I reset the Ruckus switch/WAP, the ethernet & apps work fine until it comes back from reset. then, it doesn't work again. Happening on multiple PC's.
Very strange issue, other sites like youtube, yahoo, google, etc work just fine. have factory reset the Ruckus and the AT&T gateway. Set the wireless back up and still have same issue.
Solved! Go to Solution.
02-01-2021 06:11 AM
created ticket and problem resolved. Power outage followed by device booting as a router instead of switch. Tech loaded switch image and everything works fine again.
01-29-2021 06:13 AM
AT&T gateway is in front of the switch/WAP. ethernet works fine while the Ruckus switch/WAP is rebooting/resetting. as soon as power light stops blinking and goes solid, ethernet stops working as indicated above. only on certain sites & apps.
01-29-2021 06:16 AM
also, it's worked fine for 9 months since I moved it. just started about a week ago. have done a number of troubleshooting steps already: restarts/resets, turning off firewall & antivirus, checking that proxy is disabled, flush dns, factory reset WIN10....
01-29-2021 07:10 AM
Hi David,
Check below things.
If you cant figure out why its behaving like this, open a case with support, with the above information.
01-29-2021 07:42 AM
1. Yes, Current firmware version: 200.9.10.4.212
2. ICX7150 switch with 1 R510 WAP. How do I check 802.3at PoE power?
3. Wireless does not appear to have the problem, only ethernet.
4. How do I find the IP for an app that is launching (like discord) in order to ping/traceroute?
5. Trying this later this afternoon after I'm off work and kids are offline from school. Will let you know.