Connection is unstable when using via AP, GUI is different than what shown in screenshots documents

[Deepika]

Internet connection is unstable when connected to AP. This was all working good during the first year of living in Lennar. Its been horrible for over 6 months now. The connection is unstable and speed is ridiculous when connected via AP. The connection and speed is fine when connected to internet via modem directly (by not using Ruckus). 

Checking the documentation here shows to fix the routing code. Via GUI, the screenshots and steps are completely different than the current dashboard(GUI) that I see when I login to unleashed GUI. 

Please share the new steps or directions to fix the routing code via new GUI. 

Thank you  

[Deepika]

Hello, 

I'm still having this issue. Can you please help me out here. 

Thank you

[Imran_ruckus]

Hi @Deepika 

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

Hope you are doing well!!!

Thank you for the information you shared.

Apologies for the delayed response.

Could you please try to log into the Switch CLI using Telnet option as SSH is not working.

Telnet – Port 23 (If SSH doesn’t work)

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

Note: Hit Enter to accept each command 

enable 

show version

show flash

Please share the output of the above commands or share the screenshots if stuck at any step or error (if any) and let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.