Hi. We had a 2+ hour power outage on 12/9. Ever since my ruckus network has been disconnected from my CenturyLink network. This happened over a year ago and a ruckus tech helped me over the phone. I can’t watch TV but everything else works although Speedtest is very slow on download speed. I’m good at some tech stuff but not modems, routers etc. Is there anyone I can get to come out and fix this? I’m in the Twin Cities metro area
If you can access to the Command line should look like this:
3-Here is a quick guide to understand how to fix the 'routing code issue' but basically you need only need to run the following commands once you are on the command line 'CLI'
Note: Hit Enter to accept each command
copy flash flash secondary
boot system flash secondary yes
ICX7150-24P Router>enable (hit enter to accept the command) ICX7150-24P Router#copy flash flash secondary (hit enter to accept the command and wait: until the flash finished ) ICX7150-24P Router#boot system flash secondary yes ( hit enter to accept the command : the switch will reboot )
How to Fix Routing code issues on Lennar Home users
4-If the access via IP address is not possible here is a guide how to access to the Switch via console (cable access between your PC to the ICX 7150-C12P) in this case we need a USB type C to USB standard or Console cable Rj45 to USB.
Effective November2022,Ruckus Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model,I understand that the steps may be somewhat new, however, we have tried to create the guides as non-technical as possible, so that they are not difficult to follow; however, if you continue to have difficulty following the steps, I would recommend that you seek outside help or a technician.
Note: Please read the guides carefully before starting the troubleshooting.