Configure.me does not show up

[Phkim]

Im trying to configure my wifi but i tried factory reset on the ruckus switchboard icx7150-c12p but the configure. Me does not show up with my mac address

[Phkim]

Still the configure.me does not show up

[pinky_ruckus]

Hello @Phkim ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Phkim]

Still does not show up

[pinky_ruckus]

Hello @Phkim ,

Thank you for the response.

I understand that you are unable to find Configure.me after completing the reset.

Could you please confirm if you are performing reset connecting only one AP?

Also, May i please know if you are checking for Configure.me when the PWR light is blinking green as per the video shared in the previous post?

Thank you for your patience and understanding.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

[pinky_ruckus]

Hello @Phkim ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.