Changing ruckus wifi username and password

[Imran_ruckus]

Hi mowash9131

Greetings!!!

Thank you for contacting Lennar Home Community.

Hope you are doing well!!!

From the case description, I can understand that you want to change your username and password for Unleashed Wifi.

Please refer to the below link for the same:

https://docs.commscope.com/en-US/bundle/unleashed-200.10-onlinehelp/page/GUID-3678124B-E8F9-4463-BFB....

You could also create a new WLAN or SSID with a new Username and Password. For this, you need to log in to Unleashed. Please refer to the below link.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Creating-a-New-Wireless-WLAN...

Please let me know if you have any queries in this regard.

Best regards,

Imran Sanadi

Lennar Home Community.

[mowash9131]

I was trying to change my actual WLAN username and password and wanted to know how to complete that task. I am trying to login to unleashed but never recall receiving a username and password therefore wanted to know how to obtain that as well in order to make the changes. 

[Imran_ruckus]

Hi mowash9131

Greetings!!!

Thank you for the response and information.

As we discussed, to reset your Wi-Fi password, we need access to Unleashed. And as you mentioned that you don’t have credentials to log in to Unleashed, the only option we have is Resetting the Access Point where you can change your Unleashed credentials and later we can change the Wi-Fi Password from Unleashed.

Please read the following guide for the same: 

Physical Factory Reset of RUCKUS Access Points:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Physical-Factory-Reset-an-Ac...

Ruckus Unleashed Set-up using your Mobile:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-Unleashed-Set-up-usin...

Please refer to the below Video for the initial setup which also includes resetting of Username and Password.

Ruckus Unleashed Set-up using Web:

https://www.youtube.com/watch?v=j8I5aVwMNMg

Reset Wi-Fi password in Unleashed:

https://www.youtube.com/watch?v=sqnG8fupaLk

Please let me know if you have any queries in this regard.

Best regards,

Imran Sanadi

Lennar Home Community.

[raymond_jender]

Your Reset Wi-Fi password in Unleashed: video is for the Wifi AP admin password and not how the change the WiFi access password!!  How to change the actual WiFi access password when the WLAN already exists?