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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Change to Internet provider- cannot connect to ruckus

Melguzman
New Contributor

‎10-17-2023 07:19 PM

We changed from spectrum to next link fiber, and we cannot reconnect our ruckus access point that came with our Lennar home. We have attempted to reset the ap, but the configure me option does not appear.

Are we missing a step? Does anyone have a clear process document of what we need to do? 
Thank you so much!

Melissa Guzman 

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11 REPLIES 11

Sgatjens
Moderator
Moderator
In response to Melguzman

‎10-23-2023 08:13 AM

Hi @Melguzman 

Please check the following link to learn about the most common  Setups for Lennar home users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Kind regards,

Sofia Gätjens

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Melguzman
New Contributor
In response to Sgatjens

‎10-18-2023 01:10 PM

I have attached images to this forum 

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