Change to Internet provider- cannot connect to ruckus

[Melguzman]

We changed from spectrum to next link fiber, and we cannot reconnect our ruckus access point that came with our Lennar home. We have attempted to reset the ap, but the configure me option does not appear.

Are we missing a step? Does anyone have a clear process document of what we need to do? 
Thank you so much!

Melissa Guzman 

[Sgatjens]

Hi @Melguzman 

Please check the following link to learn about the most common  Setups for Lennar home users:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

Kind regards,

Sofia Gätjens

[Melguzman]

I have attached images to this forum