Cannot find IP Address

[vwstrauss]

We had a power outage and the internet seems to go on and off.  We have a ICX7150-c12p-2x1g switch and 2 R350 access points.  Lights are green on the switch and all lights are green on the access points except the AIR light, which has no light on.  I have access the ruckus unleashed app and the two access points show up as good but the switch says it is pending and no IP address identified.  I have used the advanced scanning tool and the IP address is not coming up for the switch, but the two AP do show up.  Any suggestions, do a switch reset?

[pinky_ruckus]

Hello,

Thank you for sharing the feedback.

We are glad to know that the issue is resolved, and the Switch is back online.

Please feel free to contact us if there are any issues in this regard in future.

Thank you for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.