Bought a home with Ruckus Wifi Extenders, but do not have the password. Is there a reset?

[ctang2277]

Bought a home that came with 3 Ruckus Wifi Extenders.

I do not have the password nor do i have access to the previous owners unfortunately.

is there a way to reset the password?

[Palani]

I'm also in the situation. Can somebody help? 

[Imran_ruckus]

Hi @Palani 
Greetings!!!

Thank you for contacting the RUCKUS Community forums.

As this case was raised by @ctang2277 please raise a new post with the detailed description of the issue on RUCKUS Lennar Support

Thank you again for your understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Imran_ruckus]

Hi @ctang2277 

Greetings!!!

Thank you for reaching out to the RUCKUS Lennar Home Community. 

We appreciate your patience and understanding as we work to resolve the issues you are experiencing with your RUCKUS setup.

Based on the information provided, it appears that you are trying to set up the RUCKUS devices in your recently moved Lennar Home.

We apologize for any inconvenience this has caused and are committed to assisting you promptly.

Please try to follow the mentioned RUCKUS Lennar Knowledge Base self-help article on how to set up and configure the RUCKUS devices.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/RUCKUS-Lennar-Home-devices-C...

Please keep me updated on how it goes.

Thank you again for your patience.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[ctang2277]

is there a way that you can call me to walk me through this?

I believe i reset one of the Ruckus Access Points, but i don't see any networks that shows "Configure.me-xxxxxx".