05-05-2026 05:04 PM
The Android app has not been updated since the release of Unleashed 200.19. After updating to 200.19, when I click any Wi-Fi network, the app drops to the login screen, and I have to log in again. And the process repeats. I cannot control networks with it now. Can you please fix it?
05-23-2026 08:48 PM
Hi @DaJoJo,
Do you have access to the Master AP CLI using Putty ? If yes, check with below command and see if the SSID is listed there.
ruckus> enable
ruckus# show wlan all
05-23-2026 11:37 PM - edited 05-23-2026 11:54 PM
5:
NAME = blablatest
Tx. Rate of Management Frame(2.4GHz) = 2.0Mbps
Tx. Rate of Management Frame(5GHz) = 6.0Mbps
Beacon Interval = 100ms
SSID = blablatest
Description = blablatest
Type = Standard Usage
Authentication = open
Encryption = wpa2
Algorithm = aes
Passphrase = blablatest
FT Roaming = Disabled
802.11k Neighbor report = Enabled
Web Authentication = Disabled
Authentication Server = Disabled
Called-Station-Id type = wlan-bssid
Tunnel Mode = Disabled
Background Scanning = Enabled
Max. Clients = 100
Isolation per AP = Disabled
Isolation across AP = Disabled
Zero-IT Activation = Disabled
Priority = High
Load Balancing = Disabled
Band Balancing = Disabled
Wifi6 = Disabled
Service = Enabled
Dynamic PSK = Disabled
Rate Limiting Uplink = Disabled
PerSSID Rate Limiting Uplink = 0
Rate Limiting Downlink = Disabled
PerSSID Rate Limiting Downlink = 0
Auto-Proxy configuration:
Status = Disabled
Inactivity Timeout:
Status = Enabled
Timeout = 5 Minutes
VLAN-ID = 1
Dynamic VLAN = Disabled
Closed System = Disabled
Https Redirection = Disabled
OFDM-Only State = Disabled
Multicast Filter State = Disabled
Directed Multicast= Enabled
802.11d State = Enabled
Force DHCP State = Disabled
Force DHCP Timeout = 10
DHCP Option82:
Status = Disabled
Option82 sub-Option1 = Disabled
Option82 sub-Option1 = Disabled
Option82 sub-Option2 = Disabled
Option82 sub-Option150 = Disabled
Option82 sub-Option151 = Disabled
Ignore unauthorized client statistic = Disabled
STA Info Extraction State = Enabled
BSS Minrate = Disabled
DTIM period = 1
Directed MC/BC Threshold = 5
Call Admission Control State = Disabled
PMK Cache Timeout= 720 minutes
PMK Cache for Reconnect= Enabled
NAS-ID Type= wlan-bssid
Roaming Acct-Interim-Update= Disabled
PAP Message Authenticator = Enabled
Send EAP-Failure = Disabled
L2/MAC = No ACLS
L3/L4/IP Address = No ACLS
L3/L4/IPv6 Address = No ACLS
Precedence = Default
Proxy ARP = Disabled
Device Policy = No ACLS
Vlan Pool = No Pools
Role based Access Control Policy = Disabled
SmartRoam = Disabled Roam-factor = 1
Allow List = No ACLS
URL Filtering = Disabled
Application Recognition & Control = Enabled
Apply ARC Policy = NO POLICY
Client Flow Data Logging = Disabled
Wlan Bind = all
Client Connection Data = Disabled
Transient Client Management = Disabled
80211w-pmf = Disabled
from show config:
WLAN Group:
ID:
1:
Name= System Default
Description= System Default
WLAN Service:
WLAN1:
NAME= Yu-Guest
VLAN=
WLAN2:
NAME= Room 1
VLAN=
WLAN3:
NAME= Yu-WiFi
VLAN=
WLAN4:
NAME= Mike-WiFi
VLAN=
WLAN5:
NAME= Yu24
VLAN=
WLAN6:
NAME= blablatest
VLAN=
2:
Name= Yu Network
Description= Yu Network
WLAN Service:
WLAN1:
NAME= Room 1
VLAN=
WLAN2:
NAME= Yu24
VLAN=
WLAN3:
NAME= Mike-WiFi
VLAN=
WLAN4:
NAME= Yu-Guest
VLAN=
WLAN5:
NAME= Yu-WiFi
VLAN=
it's there.. but not 'live'
also not in the network 'group's
i remember the AP group settings also had issues to add a new AP to the group. I ended up doing it in the web-interface.
05-24-2026 12:44 AM
Can you type below command on the Master and get the output
ruckus> enable
ruckus# ap-mode
ruckus(ap-mode)# get wlanlist
05-24-2026 09:26 PM - edited 05-24-2026 09:32 PM
ruckus(ap-mode)# get wlanlist
name status type wlanID radioID bssid ssid
--------------------------------------------------------------------------------------------------
wlan0 down AP wlan0 0 00:00:00:00:00:00 Yu-Guest
wlan1 down AP wlan1 0 00:00:00:00:00:00 Raymond
wlan2 down AP wlan2 0 00:00:00:00:00:00 Yu-WiFi
wlan3 down AP wlan3 0 00:00:00:00:00:00 Mike-WiFi
wlan4 down AP wlan4 0 00:00:00:00:00:00 Yu24
wlan5 down AP wlan5 0 00:00:00:00:00:00 Technical.Support-6075
recovery-ssid down AP wlan102 0 00:00:00:00:00:00 Recover.Me-00C450
wlan32 down AP wlan32 1 00:00:00:00:00:00 Yu-Guest
wlan33 down AP wlan33 1 00:00:00:00:00:00 Raymond
wlan34 down AP wlan34 1 00:00:00:00:00:00 Yu-WiFi
wlan35 down AP wlan35 1 00:00:00:00:00:00 Mike-WiFi
wlan36 down AP wlan36 1 00:00:00:00:00:00 Technical.Support-6075
recovery-ssid down AP wlan103 1 00:00:00:00:00:00 Recover.Me-00C450
OK
ruckus(ap-mode)#
wlan1 and wlan 33 raymond is the one i made in web-interface and called room1 now. This is used for guests and it works as i just change the name of it. The blablatest isn't registered it seems, nor any other wifi network i added through the app.
05-13-2026 09:42 PM
