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Android Unleashed app update

Alleprt
New Contributor II

The Android app has not been updated since the release of Unleashed 200.19. After updating to 200.19, when I click any Wi-Fi network, the app drops to the login screen, and I have to log in again. And the process repeats. I cannot control networks with it now. Can you please fix it?

25 REPLIES 25

Hi @DaJoJo,

Do you have access to the Master AP CLI using Putty ? If yes, check with below command and see if the SSID is listed there.

ruckus> enable
ruckus# show wlan all

DaJoJo
New Contributor III

5:
NAME = blablatest
Tx. Rate of Management Frame(2.4GHz) = 2.0Mbps
Tx. Rate of Management Frame(5GHz) = 6.0Mbps
Beacon Interval = 100ms
SSID = blablatest
Description = blablatest
Type = Standard Usage
Authentication = open
Encryption = wpa2
Algorithm = aes
Passphrase = blablatest
FT Roaming = Disabled
802.11k Neighbor report = Enabled
Web Authentication = Disabled
Authentication Server = Disabled
Called-Station-Id type = wlan-bssid
Tunnel Mode = Disabled
Background Scanning = Enabled
Max. Clients = 100
Isolation per AP = Disabled
Isolation across AP = Disabled
Zero-IT Activation = Disabled
Priority = High
Load Balancing = Disabled
Band Balancing = Disabled
Wifi6 = Disabled
Service = Enabled
Dynamic PSK = Disabled
Rate Limiting Uplink = Disabled
PerSSID Rate Limiting Uplink = 0
Rate Limiting Downlink = Disabled
PerSSID Rate Limiting Downlink = 0
Auto-Proxy configuration:
Status = Disabled
Inactivity Timeout:
Status = Enabled
Timeout = 5 Minutes
VLAN-ID = 1
Dynamic VLAN = Disabled
Closed System = Disabled
Https Redirection = Disabled
OFDM-Only State = Disabled
Multicast Filter State = Disabled
Directed Multicast= Enabled
802.11d State = Enabled
Force DHCP State = Disabled
Force DHCP Timeout = 10
DHCP Option82:
Status = Disabled
Option82 sub-Option1 = Disabled
Option82 sub-Option1 = Disabled
Option82 sub-Option2 = Disabled
Option82 sub-Option150 = Disabled
Option82 sub-Option151 = Disabled
Ignore unauthorized client statistic = Disabled
STA Info Extraction State = Enabled
BSS Minrate = Disabled
DTIM period = 1
Directed MC/BC Threshold = 5
Call Admission Control State = Disabled
PMK Cache Timeout= 720 minutes
PMK Cache for Reconnect= Enabled
NAS-ID Type= wlan-bssid
Roaming Acct-Interim-Update= Disabled
PAP Message Authenticator = Enabled
Send EAP-Failure = Disabled
L2/MAC = No ACLS
L3/L4/IP Address = No ACLS
L3/L4/IPv6 Address = No ACLS
Precedence = Default
Proxy ARP = Disabled
Device Policy = No ACLS
Vlan Pool = No Pools
Role based Access Control Policy = Disabled
SmartRoam = Disabled Roam-factor = 1
Allow List = No ACLS
URL Filtering = Disabled
Application Recognition & Control = Enabled
Apply ARC Policy = NO POLICY
Client Flow Data Logging = Disabled
Wlan Bind = all
Client Connection Data = Disabled
Transient Client Management = Disabled
80211w-pmf = Disabled

 

from show config:

WLAN Group:

  ID:

    1:

      Name= System Default

      Description= System Default

      WLAN Service:

        WLAN1:

          NAME= Yu-Guest

          VLAN=

        WLAN2:

          NAME= Room 1

          VLAN=

        WLAN3:

          NAME= Yu-WiFi

          VLAN=

        WLAN4:

          NAME= Mike-WiFi

          VLAN=

        WLAN5:

          NAME= Yu24

          VLAN=

        WLAN6:

          NAME= blablatest

          VLAN=

 

    2:

      Name= Yu Network

      Description= Yu Network

      WLAN Service:

        WLAN1:

          NAME= Room 1

          VLAN=

        WLAN2:

          NAME= Yu24

          VLAN=

        WLAN3:

          NAME= Mike-WiFi

          VLAN=

        WLAN4:

          NAME= Yu-Guest

          VLAN=

        WLAN5:

          NAME= Yu-WiFi

          VLAN=

it's there.. but not 'live'

also not in the network 'group's

i remember the AP group settings also had issues to add a new AP to the group. I ended up doing it in the web-interface.

Screenshot_20260524_084938_Settings.jpg

Can you type below command on the Master and get the output

ruckus> enable
ruckus# ap-mode
ruckus(ap-mode)# get wlanlist

DaJoJo
New Contributor III
you checked the procedure i mentioned for you ?

You understand this correctly. For me, only the WLAN tab is affected. When I click on a WLAN, the app drops to the login screen. Other tabs and functions seem to function normally.