05-05-2026 05:04 PM
The Android app has not been updated since the release of Unleashed 200.19. After updating to 200.19, when I click any Wi-Fi network, the app drops to the login screen, and I have to log in again. And the process repeats. I cannot control networks with it now. Can you please fix it?
05-09-2026 08:38 PM - edited 05-09-2026 09:16 PM
Did make a screen recording but unable to add it to the post here.
https://drive.google.com/file/d/11P8M-1yTz_DKlJm3c9HvRtxE7VKRCZ1M/view?usp=drivesdk
edit:
Latest firmware 200.19 i think. Login was working on this before.
Running ruckus R850 on 2.5gbit poe+, R350 and R510 on 1gbit poe. One of the R510 is Master. Wifi 4,5 and 6 works OK.
edit2: acces granted to file
05-09-2026 09:18 PM
Hi,
Thanks for the video, let me check on this.
05-12-2026 10:48 PM
Hi @DaJoJo,
We have identified the issue and rectified it. Could you please from your end and let us know the result.
05-13-2026 09:12 AM
Before you posted, I had discovered that the app had been updated. But it didn't change for me anything. I still have the same problem: the app drops to the login screen when I click a WLAN. I am surprised, I must say. Were you able to reproduce my issue? I started this thread.
05-13-2026 08:20 PM
Hi @Alleprt,
We are still investigating this issue, which I why I respond to only on the second issue reported by DaJoJo.
I will keep you posted as soon as I have an update.
