Solved: Re: Android Unleashed app update - Page 3

Alleprt · ‎05-05-2026

The Android app has not been updated since the release of Unleashed 200.19. After updating to 200.19, when I click any Wi-Fi network, the app drops to the login screen, and I have to log in again. And the process repeats. I cannot control networks with it now. Can you please fix it?

Alleprt · ‎05-29-2026

Hi Sanjay,

A couple of days ago, I noticed the app had been updated on Google Play. The update was on May 20, 2026, and the new app version is 16.157.6. It works properly now! Clicking a WLAN doesn't crash the app, and I can do everything I could do before.

My issue has been solved. I guess you'd want to keep this thread open for the issue of the other user.

View solution in original post

DaJoJo · ‎05-09-2026

Did make a screen recording but unable to add it to the post here.
https://drive.google.com/file/d/11P8M-1yTz_DKlJm3c9HvRtxE7VKRCZ1M/view?usp=drivesdk

edit:

Latest firmware 200.19 i think. Login was working on this before.

Running ruckus R850 on 2.5gbit poe+, R350 and R510 on 1gbit poe. One of the R510 is Master. Wifi 4,5 and 6 works OK.

edit2: acces granted to file

sanjay_kumar · ‎05-09-2026

Hi,

Thanks for the video, let me check on this.

sanjay_kumar · ‎05-12-2026

Hi @DaJoJo,

We have identified the issue and rectified it. Could you please from your end and let us know the result.

Alleprt · ‎05-13-2026

Before you posted, I had discovered that the app had been updated. But it didn't change for me anything. I still have the same problem: the app drops to the login screen when I click a WLAN. I am surprised, I must say. Were you able to reproduce my issue? I started this thread.

sanjay_kumar · ‎05-13-2026

Hi @Alleprt,

We are still investigating this issue, which I why I respond to only on the second issue reported by DaJoJo.

I will keep you posted as soon as I have an update.