Android Unleashed app update

[Alleprt]

The Android app has not been updated since the release of Unleashed 200.19. After updating to 200.19, when I click any Wi-Fi network, the app drops to the login screen, and I have to log in again. And the process repeats. I cannot control networks with it now. Can you please fix it?

[Imran_ruckus]

Hi @Alleprt & @DaJoJo 

Greetings!

Thank you for your response and the update.

Apologies for the inconvenience caused.

I will check this internally, report the issue to the concerned team, and keep you updated on the progress.

Thank you again for your patience and understanding.

Best regards,
Imran Sanadi
RUCKUS | Lennar Home Community Support

[DaJoJo]

thank you for your efforts to resolve this. If you or your team require anything else, I be happy to assist.

[DaJoJo]

well then count me in.
Samsung s24 ultra and running the beta app 16.157.5
same behavior as pointed out. I didn't even get to the wifi points screen as it immediately goes back to login screen and Google says it crashed due to bug after a few tries. also at first it complained about the app needs updated but in Google play store there is no update.

[sanjay_kumar]

Hi,

If I understand the issue correctly, You can login to the app >> But when you click on Wi-Fi, it drops to login screen back.

Is this happening if you do any other action as well ? or just with the Wi-Fi tab?

[DaJoJo]

For me I couldn't make a new wifi network before. Now that there's an update to the app i can open the app and when I try login it says there's an update for app first. Clicked on it and landed on Google playstore but no update available. Go back to the app and ignore update. Put in login details/ fingerprint and it tries to login but something crashes and it goes back to main screen. Click on manage network, login again, same thing over and over. After 3 or 4 tries i get a popup from Google saying the app stopped working due to a bug. Reinstall, wiping cache , leave beta program etc nothing worked. It was working fine before latest beta update, only thing i couldn't make a new wifi network only could turn it on or off and change it's parameters. Also I 'upgraded' before to the new cam system and app still ask if I want continue to login with cam and when click it ask to make a new login for me. Hope that makes sense.