Yesterday, there was power trip for 5 mins after that all access points light are not coming and it's not working. I did switch off for modem and swich for 10 mins and try it again but still light are not coming for access points.
Thank you for the response and sharing the requested information.
Based on the troubleshooting done, you confirmed, and we saw that after the reset, booting up the Switch, and after trying the software recovery process multiple times, the failure persists. This Switch unit Should be RMA (Return Merchandise Authorization) in simple words replacing it.
Feel free to contact us via chat, comment you already have a post, copy the link from the post (URL) and paste it into the chat to start the unit replacement.
Please follow the below steps as shown in the below example:
As shown in the below picture, copy the link and share it via chat from the link provided below:
One interesting I see. In my device manager I am seeing 2 ports COM3 and COM5. Now I tried to use COM5 and able to ping 192.168.0.2 but when I am trying to apply image there it's getting timeout and giving an error retry count exceeds. Please find attached screenshot.