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After ICX 7150 c12p factory reset need help assigning Ip address and basically setting everything

mpyrtle
New Contributor III

I had to repost because it wasn’t in the Lennar forums I was told. Yes this is for a Lennar smart home.

Hello. I had to reset my ICX switch to factory and now I need a walk through to set everything back up.

I am able to get to the switch via the command line with USB-C to from the switch to my laptop. I was able to create a new password after the reset but I really don’t understand or know the commands like that to assign the IP address, default gateway, and TFtp. I have download putty and TFTP but as of now I’m stuck on assigning a IP address to the TFTP on the switch. 

The commands I found on the forums seems to not work when trying to assign IP address. I just need a up to date or someone to speak to help assist getting the switch not the AP back functioning from the Lennar setup please..

1 ACCEPTED SOLUTION

mpyrtle
New Contributor III

@imran_ruckus @sgatjens

Same issue. I change the IP address to match the IP within CLI.

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View solution in original post

18 REPLIES 18

mpyrtle
New Contributor III

Ok do you have a contact number, or a quicker route to speaking to you?

As of now I have a fiber line coming from the street into

my network panel in my closet getting plug into a Gateway eero Pro 6E. 

There is a Cat 6 ethernet going from the eero into the one of the ports on the Ruckus switch. 

I have everything unplugged from the switch besides my USB-C that I have plugged into the switch to my laptop to use Putty to communicate and use CLI. I did a hard reset on the switch where all of the lights flash to amber for about 5-10 mins and rebooted. 

From there I don't know where to go from there. 

I was following this forum here:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Ruckus-ICX-7150-C12P-not-con...

The problem I was getting was starting from here:

mpyrtle_0-1708532291829.png

I can plug everything back up, but I need assistance on after plugging the Cat 6 into the switch what do I do within the CLI to get everything going after doing a factory reset, or resetting the switch.

Hi @mpyrtle 

Effective November’2022, ‘RUCKUS Support for Lennar Homes customers will no longer be handled by phone or email. We will be exclusively supporting customers via this community forum support model.

Could you kindly provide a screenshot of the switch's CLI? Is the System light on your ICX switch displaying yellow/orange/amber? Additionally, is it showing "ICX7150-boot>"?

If so, please refer to this guide and carefully follow the outlined steps:
https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

Kind regards,

Sofia Gätjens

mpyrtle
New Contributor III

@sgatjens

I was able to do the recovery on the switch. 
Afterwards I'm getting this message now
mpyrtle_0-1708620836745.png

 



Hi @mpyrtle 

Greetings!!!

Thank you for the response and the information you shared.

Could you please share the output of the below commands?

Note: Hit Enter to accept each command 

enable 

show version

show flash

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

mpyrtle
New Contributor III

@imran_ruckus @sgatjens

mpyrtle_0-1708661173921.pngmpyrtle_1-1708661216874.png

mpyrtle_2-1708661431114.png

@imran_ruckus @sgatjens

mpyrtle_0-1708664975183.png

 

The is basically the results after completing:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...