Admin State: On ; Oper State: non-PD

[Bibong808]

Hello,

First off, I previously put a post about my ruckus not allowing for recovery and was unable to reply due to being away for work. I am very sorry for not responding and really appreciate the timely responses that I received from you guys. 

Secondly, I was able to hard reset my Ruckus device to be able to use Putty. It showed that the admin state was on for all terminals, but showed non-PD for the oper state. I have pictures to show if needed, but my Switch connection was cut again so I no longer have access to Putty. I am trying to hard reset it again, but it may take a while to get back again.\

Why does the Oper state say non-pd and how do I repair that? I have a ICX-7150-C12P Switch. I appreciate your time and I ensure that I respond in a timely manner when I get a response this time. I apologize again and I thank you all very much in advance.

Sincerely, Frederick 

[pinky_ruckus]

Hello @Bibong808  ,

Greetings!

This is a follow-up in reference to the case you have opened in the Ruckus Lennar Support Community.

I would like to know if you require further assistance since our last correspondence. Should you have any questions or if the status of your case has changed, please let me know by responding to this post.

Please feel free to contact if you have any further concerns regarding the same.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Bibong808]

Good evening,

I’m sorry for the late response! Ive been out of town, but I finally got the Switch to reset to system Green! I really appreciate your patience with me. I can’t see the option to add photos, but I have what was requested in the initial response.

Sincerely, Frederick 

[Bibong808]

 

 

 

[pinky_ruckus]

Hello @Bibong808 ,

Thank you for the response and the information you shared. 

This issue is because your switch is running on the Routing code (SPR). The Switch should run on the Switching code (SPS) to avoid these issues for Lennar home users. Due to a power outage/power spike, the Switch boots up on the other partition which may be running on a ‘Routing Code’ results in causing this issue.

As I can see from the output you shared, your Switch is booted up on the secondary partition which is running on Routing code (SPR) as highlighted in the below screenshot. 

Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is running in the Routing code.

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/Fixing-RUCKUS-ICX-7150-C12P-...

Please follow the process as explained in the article and let me know if you have any queries in this regard. 

We suggest upgrading your switch to the latest stable version to avoid this issue in the future. Your Switch is on an older version that is 08080d. Please let us know once you complete the above process to assist you with the Upgrade of the Switch.

Please let me know if you have any queries in this regard.

NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.

Thank you again for your patience and understanding.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community.

[Bibong808]

Hello,

I have followed the instructions and successfully got the system to code SPS, but it still isn’t sending power to the systems for my house. Do I need to update my system to get it fully operational now?

Respectfully, Frederick