Access points won’t power on

[farazkarami]

No power on access points

[farazkarami]

No lights are on. I was able to get to one and plug in an external 12V power supply and it powered up and its working. They do not get POE. 

[farazkarami]

The external power supply is a temporary solution for one so that I could have internet access, I can not access the other 2 and I need to remove the external power from the 3rd one. 

[Imran_ruckus]

Hi farazkarami

Thank you for the response and the information you shared.

As there are no lights on the Access Points and they are not getting PoE.

Since the switch is in the normal state you can take Console access to the switch in order to verify, if the switch is able to transfer the power to PoE devices via 12 ports. 

Could you please take the console access to the Switch and share output of the below commands?

enable

Show version

Show inline power

Show inline power detail

Here is the guide on how to console in the ICX-7150-C12P:

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-console-in-the-ICX-71...

Thank you again for your patience.

Best regards,

Imran Sanadi

Lennar Home Community.

[farazkarami]

I'm using Mac

[Imran_ruckus]

Hi farazkarami

Thank you for the response.

There is a description of getting console access on a MAC Device as well. Please refer to the link shared in the previous post.

Please let me know if you have any queries in this regard.

Thank you again.

Best regards,

Imran Sanadi

Lennar Home Community.