Access points dead...no lights on

[Doureid]

Both APs are not working and no lights are on. I unplugged the APs, thr switch, the modem and router and replugged, and I disconnected the POE cables from switch and reconnected them, but it's still not working. Please help.

[Jayavidhya]

Hi @Doureid 

Greetings of the day,

Based on your description it seems that your switch has one green and one yellow light, it means that the switch is stuck in boot mode.

Please try to follow the below steps to solve this issue.

1-Please try to disconnect from the Power outlet the ICX- 7150 and reconnect it.

2-Please try to press the reset button using a paper click or a small stick 

1.  Remove power from the switch.
2. Press and hold the Reset button while applying power to the switch.
3. After all the system LEDs flash amber, release the Reset button.

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-D3B5DB74-53A7-4F8D-82F9-6EB600879EE...

Video link:https://www.youtube.com/watch?v=6jHMTdo_hK4

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community