Access points dead...no lights on

[Doureid]

Both APs are not working and no lights are on. I unplugged the APs, thr switch, the modem and router and replugged, and I disconnected the POE cables from switch and reconnected them, but it's still not working. Please help.

[Jayavidhya]

Hi @Doureid 

For detailed understanding of the issue, please let us know the below details.

On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Doureid]

Sys and Pwr lights are on

[Jayavidhya]

Hi @Doureid 

For further troubleshooting steps, please provide the detailed LED status of the switch. Do you see any green and amber lights on your PWR and SYS on your switch.

RUCKUS LED lights

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Also please try to upload the image of the switch as mentioned below.

Here is where you can upload the image/photo :

you can also drag it to the chat.

Please let us know if you have any queries in this regard.

Best regards,

Jayavidhya

Lennar Home Community

[Doureid]

Power is Green and Sys is Amber...attached pics