Access point is showing Red light at power option

[krkogant]

My access point suddenly went into red and stuck in red light event after disconnecting and reconnecting. any help can be appreciated

[krkogant]

Hi Imran, I have tried what you suggested and still red light for me

[Imran_ruckus]

Hi @krkogant 

Greetings!!!

Thank you for the response.

Please try plugging its ethernet cable into other ports (anyone in 12 ports as marked in the below screenshot) and check after some time.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[krkogant]

Hi Imran,

Unfortunately, nothing worked...I tried above solutions and no luck

Best,

Venkat

[Imran_ruckus]

Hi @krkogant 

Greetings!!!

Thank you for the response and the update.

Could you please share a picture of your affected Access Point showing light status?  (Please refer to the below picture and share a picture of the same).

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[krkogant]

Sure here the picture you have requested.