08-28-2024 07:29 AM
My access points in my home has no power after unplugging it to restart because I had no internet. Why did the power not return?
Solved! Go to Solution.
08-28-2024 12:21 PM
Hello @Bsaundalaya1717 ,
Thank you for sharing the response.
From the response you shared, I understand that the status lights on the Switch is Amber and the PWR light is Green, which means that the Switch is stuck in a boot mode
Please follow the below RUCKUS Lennar Knowledge base self-help article which will help you to fix the issue when the Switch is in boot mode.
Please follow the process as explained in the article and let me know if you have any queries in this regard.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
08-28-2024 01:44 PM
Hello @Bsaundalaya1717 ,
Greetings!
Thank you for sharing the response.
We are glad to know that you were able to reset the Switch and is resolved now.
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.
08-28-2024 01:44 PM
Hello @Bsaundalaya1717 ,
Greetings!
Thank you for sharing the response.
We are glad to know that you were able to reset the Switch and is resolved now.
Please let me know if you have any queries in this regard.
NOTE: Please feel free to mark the post as ACCEPTED SOLUTIONS.
Thank you again for your patience and understanding.
Best regards,
Pinky Rajendran
RUCKUS Lennar Home Community.