Upgrading Nightmare

[dtsteinb]

I upgraded my internet service to 200MBPS and when I did a speed test when on the Ruckus it would not pass 80MBPS.  I was told I needed to upgrade my firmware,  I did this numerous times because each time something would happen and the switch would not respond.  I finally was able to upgrade to SPS08080f.bin.  When I then tried to upgrade to SPS08095gufi.bin the switch just stops responding and I had to do a reset.    I am happy the I am now geting the correct speed but I still have errors.  One is a mismatch error and the other is if I try to do a reload I get an error stating the POE firmware needs to be updated before reload.   I am posting what I did and the results.  Any help is appreciated.

I did :

copy tftp flash 10.0.0.116 mnz10114.bin bootrom

copy tftp flash 10.0.0.116 SPS08080f.bin primary

show flash and when I did write mem and entered y nothing seemed to happen.  eventually i was able to telnet in but again BOTH AP's are out and its flashing Amber on Update and I cant ping the tftp server from the switch to do the other commands.  I have to reset this yet again and hope it comes back.  AP's have lights but I CAN NOT ping anything on my network from the switch!!  I can't press reset because it seems like something is stuck in there.   

UPDATE:  I redid the copy tftp flash 10.0.0.116 SPS08080f.bin primary because copy tftp flash 10.0.0.116 SPS08095gufi.bin primary everything went down.  So now the AP's are up and the speed is correct.  I am showing you the details.  As you see there is a mismatch error.  When I try to do a reload I am getting an error about POE FIrmware version needs to be updated before I can reload

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2024.08.19 18:58:45 =~=~=~=~=~=~=~=~=~=~=~=

telnet@ICX7150-C12-Switch>en

No password has been assigned yet...

telnet@ICX7150-C12-Switch#sh version

  Copyright (c) 2017 Ruckus Wireless, Inc. All rights reserved.

    UNIT 1: compiled on Apr  6 2020 at 22:29:25 labeled as SPS08080f

      (25976488 bytes) from Primary SPS08080f.bin

        SW: Version 08.0.80fT211 

      Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225 (mnz10124)

       Compiled on Thu Apr 21 06:08:52 2022

  HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

      Serial  #:FEK3845P2YG

      Software Package: BASE_SOFT_PACKAGE   

      Current License: 2X1G  

      P-ASIC  0: type B160, rev 11  Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

 1000 MHz ARM processor ARMv7 88 MHz bus

 8192 KB boot flash memory

 2048 MB code flash memory

 1024 MB DRAM

--More--, next page: Space, next line: Return key, quit: Control-c                                                                  STACKID 1  system uptime is 29 minute(s) 36 second(s) 

The system started at 00:02:27 GMT+00 Sat Jan 01 2000

The system : started=cold start   

==========================================================================

==========       WARNING: Boot-monitor version mismatch!!!      ==========

==========   Please use "show boot-monitor" command for details ==========

==========================================================================

telnet@ICX7150-C12-Switch#show flash

Stack unit 1:

  NAND Type: Micron NAND 2GiB (x 1)

  Compressed Pri Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)

  Compressed Sec Code size = 25976488, Version:08.0.80fT211 (SPS08080f.bin)

  Compressed Boot-Monitor Image size = 786944, Version:10.1.24T225

  Code Flash Free Space = 1168420864

telnet@ICX7150-C12-Switch#show inline pwer   ower

Power Capacity:    Total is 124000 mWatts. Current Free is 86200 mWatts.

Power Allocations: Requests Honored 8 times

 Port Admin Oper    ---Power(mWatts)---  PD Type  PD Class  Pri  Fault/

      State State   Consumed  Allocated                          Error

--------------------------------------------------------------------------

  1/1/1 On On          3300      15400  802.3af  Class 3     3  n/a

  1/1/2 On On          3200      15400  802.3af  Class 3     3  n/a

  1/1/3 On On          2400       7000  802.3af  Class 2     3  n/a

  1/1/4 On Off            0          0  n/a      n/a         3  n/a

  1/1/5 On Non-PD         0          0  n/a      n/a         3  n/a

  1/1/6 On Off            0          0  n/a      n/a         3  n/a

  1/1/7 On Off            0          0  n/a      n/a         3  n/a

  1/1/8 On Non-PD         0          0  n/a      n/a         3  n/a

  1/1/9 On Off            0          0  n/a      n/a         3  n/a

 1/1/10 On Non-PD         0          0  n/a      n/a         3  n/a

 1/1/11 On Non-PD         0          0  n/a      n/a         3  n/a

 1/1/12 On Non-PD         0          0  n/a      n/a         3  n/a

--------------------------------------------------------------------------

 Total                   8900      37800

--More--, next page: Space, next line: Return key, quit: Control-c                                                                  

telnet@ICX7150-C12-Switch#show inline pw ower detail

Power Supply Data On unit 1:

++++++++++++++++++

Power Supply Data:

++++++++++++++++++

Power Supply #1:

Max Curr:  2.3 Amps

Voltage:    54.0 Volts

Capacity:  124 Watts

PoePower:  124 Watts

POE Details Info. On Unit 1 : 

General PoE Data:

+++++++++++++++++

--More--, next page: Space, next line: Return key, quit: Control-c                                                                  Firmware

Version

----------------

02.1.1 Build 002

Hardware

Version

----------------

V2R4

Cumulative Port State Data:

+++++++++++++++++++++++++++

#Ports    #Ports     #Ports   #Ports    #Ports       #Ports     #Ports

Admin-On  Admin-Off  Oper-On  Oper-Off  Off-Denied   Off-No-PD  Off-Fault

-------------------------------------------------------------------------

12        0          3        9         0            4          0        

Cumulative Port Power Data:

--More--, next page: Space, next line: Return key, quit: Control-c                                                                  +++++++++++++++++++++++++++

#Ports  #Ports  #Ports        Power       Power

Pri: 1  Pri: 2  Pri: 3  Consumption  Allocation

-----------------------------------------------

0       0       12          8.800 W    37.800 W

telnet@ICX7150-C12-Switch# show interfae  cece    ace bried f

Port       Link    State   Dupl Speed Trunk Tag Pvid Pri MAC             Name

1/1/1      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce2                 

1/1/2      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce3                 

1/1/3      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce4                 

1/1/4      Down    None    None None  None  No  1    0   d4c1.9e87.9ce5                 

1/1/5      Up      Forward Full 1G    None  No  1    0   d4c1.9e87.9ce6                 

1/1/6      Down    None    None None  None  No  1    0   d4c1.9e87.9ce7                 

1/1/7      Down    None    None None  None  No  1    0   d4c1.9e87.9ce8                 

1/1/8      Up      Forward Full 100M  None  No  1    0   d4c1.9e87.9ce9                 

1/1/9      Down    None    None None  None  No  1    0   d4c1.9e87.9cea                 

1/1/10     Up      Forward Full 100M  None  No  1    0   d4c1.9e87.9ceb                 

1/1/11     Up      Forward Half 100M  None  No  1    0   d4c1.9e87.9cec                 

1/1/12     Up      Forward Full 100M  None  No  1    0   d4c1.9e87.9ced                 

1/2/1      Down    None    None None  None  No  1    0   d4c1.9e87.9cef                 

1/2/2      Down    None    None None  None  No  1    0   d4c1.9e87.9cf0                 

1/3/1      Down    None    None None  None  No  1    0   d4c1.9e87.9cf1                 

1/3/2      Down    None    None None  None  No  1    0   d4c1.9e87.9cf2                 

mgmt1      Down    None    None None  None  No  None 0   d4c1.9e87.9ce2                 

telnet@ICX7150-C12-Switch#sh ip address

        IP Address       Type      Lease Time 

        10.0.0.246       Dynamic  603056

telnet@ICX7150-C12-Switch#sh boot-monitor
Stack unit 1:
Current Version : 10.1.24
Recommended Version: 10.1.14 (Mismatch)

telnet@ICX7150-C12-Switch#exit

[Imran_ruckus]

Hi @dtsteinb 

Greetings!!!
Thank you for the response and the update.

As I see from the command output you shared, the Switch is now upgraded to the 08080f version.

Now you can perform the below commands and upgrade to the 08095g version.

“copy tftp flash <tftpipaddress> SPS08095gufi.bin primary”       (upgrade the image)

“Show flash”                                                                                      (check the primary flash has the new code)

“Write memory”                                                                             (save the changes)

“boot system flash primary”                                                  (boot the Switch with the new code)

“copy flash flash secondary"                                               (will copy what is in the primary)

Please follow the article for more information and let me know if you are stuck at any point during the process.
Thank you again for your patience and understanding.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[dtsteinb]

As I stated I tried to upgrade to SPS08095gufi.bin.  This caused the switch not to come back.  I had to redo the firmware back to 08080f, and to get this going and the switch to work took over an hour of trying.    The speed is as expected at this point, but I am concerned about the two errors I mentioned in the previous post.   

It looks like I can no longer do a reset as something seems to be in there, so I do not want to go through this again especially since I can't talk to a tech on the phone as I do it.    Can you please advise me on the 2 errors mentioned in the previous post (mismatch error and the POE Firmware).

[Imran_ruckus]

Hi @dtsteinb 

Greetings!!!

Thank you for the response and the update.

That error can be ignored, I suggest upgrading the Switch to 08095g as this is a stable version.

Regarding the Switch upgrade from 08080f to 08095g process, we recommend using the upgrade tool we have introduced recently that works only after the 8080f version.

To facilitate this transition, we have recently introduced an upgrade tool tailored to ensure a seamless process. Utilizing this tool is straightforward: users simply need to input the IP Address, Username, and password associated with the Switch into the software interface.

If you don't know the username/password, please perform below commands to reset:

enable

configure terminal

device(config)# username super password pass

Where the username is ’super’ and password ‘pass’ (You could choose any of your choices)

In order to allow the correct authentication please run the following commands:
Device(config)#crypto key generate rsa

device(config)#aaa authentication login default local

device(config)#aaa authentication web-server default local

For your convenience, please find the necessary resources below:

1. Download the Upgrade software for Windows: Link: Upgrade Software for Windows
2. Access the Upgrade Software User Manual: Link: Upgrade Tool User Guide for Lennar SmartHome users

Should you require any assistance throughout the process, please do not hesitate to reach out. Your satisfaction is our priority, and we are here to support you every step of the way.

Thank you once again for your patience and cooperation.

Best regards,

Imran Sanadi
RUCKUS Lennar Home Community

[dtsteinb]

Thank you for information.  So the mismatch error can be ignored but what about when I try to do a reload and get the POE firmware error?  I will run those commands tonight since I am not doing an upgrade.  These commands are just to allow access via web?  My concern is like the other times when thing go wrong I have no one to call.  Is there a number I can call?  Also, when the switch first comes up are the AP's getting power delayed.  Sometimes it seems like the switch is up and I see activity on other ports but the ports that the AP's are on have no lights.

Thanks,

Dave