AP no longer has lights after switch replacement

[Dylannn23]

Hi. I received a replacement switch which was working fine for a few days. Now after a few days my AP has no lights showing and the internet connection is no longer showing. Below is the status of the switch and the status of the AP

 

 

[Dylannn23]

[Imran_ruckus]

Hi @Dylannn23 

Greetings!!!

Thank you for the response and the information you shared.

Could you please try to browse IP address of the Switch in a web browser and login?

You should see the Switch Dashboard as shown in the below screenshot to confirm it’s a Switch IP Address. 

Please check the other IP Addresses from the IP scan results, by the name of Ruckus Wireless or Brocade Communications to confirm the IP address of the Switch and try to login.

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Dylannn23]

Hello. I am able to open the browser, but it will not let my sign in. I enter my username and password, but the login menu instantly pops up right away. I am using the same log in information as when I initially set up the Switch.

I checked the scan and there are no other devices by the name of "ruckus" or "brocade." Only the one I found which says icx7150

[Imran_ruckus]

Hi @Dylannn23 

Thank you for the response and the information you shared.

Please try the Switch default credentials mentioned in the below:

Username: super

Password: sp-admin

If the above credentials don’t work, you can try below default credential combinations as well.

Please let me know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

[Dylannn23]

After one of those combinations I was able to sign in and it required me to change the password. I am now on the general systems configuration page