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7150 have no status light and We don’t have any power at the R510 access point switches.

VishalJK
New Contributor

7150 have no status light and We don’t have any power at the R510 access point switches.

I have tried resetting the switches by unplug power but no luck.

I have connected modem only . Is there required model + router?

 

 

24 REPLIES 24

Vásquez_Fer
Moderator
Moderator

Hi @VishalJK 

Hope you are doin well ! 

1-Here is a quick guide how to connect the devices correctly and yes Modem+Router or modem router combo is necessary: 

Most common Setups for Lennar homes users

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Most-common-Setups-for-Lenna...

2-On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on? 

Vsquez_Fer_0-1668631558642.jpeg

https://docs.commscope.com/bundle/icx7150-installguide/page/GUID-973C8AE8-837A-41C7-9811-BAEF6ADEF3D...

Best Regards 

Fernando Vasquez 

I have the same problem. The system status LED is steady amber which means it is stuck in boot. I have no POE at all to the APs.

Hi @twmcc 

Thanks for the details, as you have the switch stuck in boot mode, you need to perform a software recovery, let me add the guide.

 

Note: Please read the guide carefully before start the troubleshooting, now inside the guide comes another guide to access via console with MAC and windows, once you gain access the commands are the same.

How to perform a Software recovery on an ICX7150 switch

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-a-Software-re...

 

Best regards,

Yarenis Hernández

Technical Support Engineer | L2 TAC Wired

 

twmcc
New Contributor

Hi Yarenis, The IP addresses for setting up my computer, in the procedure you reference, are not readable. Can you clarify please?