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3rd owner of Lennar home. Unable to set up Ruckus switch and AP

pantherx13
New Contributor

Previous owner couldn't get Ruckus to work and didn't use it.  Original owner disconnected all the cables.  Ruckus switch has power led green solid, rest of led's flashing amber after attempting a reset.  Both AP's in house have zero power it appears as no led's are lit up.  One blue cable labeled "dmarc" is connected to ONT port of ATT fiber gateway.  Remaining cables hanging in cabinet are red, blue, green, and one white.  Using a Mac computer.  Please advise.

Thank You

59 REPLIES 59

Hi @pantherx13 

Thank you for the response and the information.

As we are getting an error shown in the below screenshot, we may have to Upgrade your RUCKUS ICX-7150-C12 to a latest stable UFI version.

Please follow the below steps explaining the Upgrade process.

The recommended stable version is 8095g (08.0.95g)

The Upgrade path would be: 08090k (your current version)>>8095g

(PLEASE NOTE: Use 08095g patch in place of 8095h as explained in the guide And please IGNORE 08080f since you are in a version later than this)

Your Upgrade folder should contain these 1 file shown in below screenshot: (Refer the guide link for more information)

Below are the options or methods to perform the Upgrade on the switch: You could choose any one of these.

1st Option:

1. In this option, we will use a pen drive or USB flash drive in which we move the files to the pen drive and connect it to the Switch then through CLI we execute the commands to upgrade the Switch using the following guide as a reference:

How to Upgrade a Switch ICX-7150-C12P using a USB flash drive

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

2nd Option:

2. The following guide is an example of an upgrade via TFTP server, by using an application (FREE) to send files or upload remote files to a device, in our case, we will use it to update a new version to the Switch, basically it will send the image version remotely from the computer to the switch.

How to upgrade a Switch ICX7150-C12P via TFTP

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-Upgrade-a-Switch-ICX-...

3rd Option:

3. In this option we Upgrade the Switch from the Web Interface (GUI) of switch.

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/How-to-perform-an-Upgrade-vi...

Try to access your switch from a web browser by pasting the below URL in http or https form whichever that works.

https://0.0.0.0 or http://0.0.0.0 (IP address of Switch. 0.0.0.0 is just as an example)

Please let me know if you have any queries in this regard.

Thank you again for your patience.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

Hi @pantherx13 

Please let me know if you stuck at any point during Upgrade process.

You can also download the upgrade file 'SPS08095gufi.bin' from the below drive link.

https://drive.google.com/drive/folders/16lG-j0MSKzjqBJSY4rsgh4myUlseA9bz

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.

I tried to perform the upgrade as requested, however I am on a Mac so I'm unsure if it worked.  After reload I no longer see the switch or AP's online and when I enter the IP of the switch it doesn't exist.  I did receive the below message when I tried to do the first part in the Web GUI.

Screenshot 2023-10-05 at 3.00.44 PM.pngScreenshot 2023-10-05 at 3.07.33 PM.png

Hi @pantherx13 

Thank you for the response and the update.

Could you please try to Upgrade the Switch using USB option using FAT32 USB Pendrive?

Please let me know if you have any queries in this regard.

Thank you again for your patience and understanding.

 

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.