RUCKUS Forums - Re: 2.4g 5g, and AIR lights off, CTL and PWR on. n...

bb12 · ‎01-23-2026

I've tried to reset many ties, unplugged. Sometimes the lights for the 5g and 2.4g come on as orange but eventually they disappear and turn black. what else can I try? firmware is up to date

pinky_ruckus · ‎01-26-2026

Hi @bb12 ,

Greetings!!!

Thank you for contacting RUCKUS Lennar Home Community.

I hope you are doing well!!!

Thank you for the information you shared.

As per the case description, I understand that your Ruckus setup is not working.

Also, could you please let us know the answers to the below queries to assist you better?

1) Was there any power outage before you started facing this issue?

2)On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. (Please refer to the below picture and share a picture of the same, showing the light status and the FULL Switch panel cable connections to the Switch ports)

3) May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same)

Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. Also, light the status of Access Points.

Before uploading the photos please log in to the RUCKUS account and you can upload the image.

Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.

Thank you again for your patience.

Best regards,

Pinky Rajendran

RUCKUS Lennar Home Community

bb12 · ‎01-27-2026

1. There was no power outage that caused the issue.

2. All lights are on the switch. Attached is 5 images of the 4 different status lights. The USB status is the only one that is orange. All others are green and the lights are green next to the connect ethernet cables.

3. 2 Access points are connected. Only the PWR light is green. (last 2 pictures)

pinky_ruckus · ‎01-28-2026

Hello @bb12 ,

Thank you for the response.

As per the light status of the RUCKUS ICX-7150-C12P Switch, they seem to be in a normal status.

To assist you further, I would require few configurations from your Switch.

Please follow the below steps and help us with the queries,

1) To check this, we must identify the ‘current’ IP address assigned by your local router to the switch ICX-7150-C12P

I will leave you a guide on how to perform an IP scanner on your local network to identify the switch IP address very easily.

How to find the IP Address of the RUCKUS Devices (Switch and APs) using IP Scanner free applications:

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-find-the-IP-Address-o...

2) Once we identify the IP address of the switch proceed to access remotely to the device “Command Line”

https://community.ruckuswireless.com/t5/RUCKUS-Lennar-Support-Knowledge/How-to-access-the-Command-Li...

If you can access the Command line should look like this:

ICX7150-C12 Router> OR

ICX7150-C12 Switch>

Please enter the below commands once you log in to CLI and share the output.

enable

show version

show flash

show inline power

show inline power detail

show interface brief

show lldp neighbors detail

Please share the command outputs or screenshots if you encounter any issues or errors during these steps.

Feel free to reach out if you have any questions or require further assistance.

Thank you for your cooperation and patience.

Regards,

Pinky Rajendran

RUCKUS Lennar Home Community

bb12 · ‎01-28-2026

????telnet@ICX7150-C12 Switch>enable

show version

show flash

show inline power

show inline power detail

show interface brief

show lldp neighbors detailenable

No password has been assigned yet...

telnet@ICX7150-C12 Switch# show version

UNIT 1: compiled on Nov 20 2018 at 00:09:55 labeled as SPS08080d

(25968884 bytes) from Primary SPS08080d.bin

SW: Version 08.0.80dT211

Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225 (mnz10114)

Compiled on Thu Nov 15 12:59:22 2018

HW: Stackable ICX7150-C12-POE

==========================================================================

UNIT 1: SL 1: ICX7150-C12-2X1G POE 12-port Management Module

Serial #:FEK3852Q4A5

Software Package: BASE_SOFT_PACKAGE

Current License: 2X1G

P-ASIC 0: type B160, rev 11 Chip BCM56160_B0

==========================================================================

UNIT 1: SL 2: ICX7150-2X1GC 2-port 2G Module

==========================================================================

UNIT 1: SL 3: ICX7150-2X10GF 2-port 20G Module

==========================================================================

1000 MHz ARM processor ARMv7 88 MHz bus

8192 KB boot flash memory

2048 MB code flash memory

1024 MB DRAM

STACKID 1 system uptime is 4 day(s) 21 hour(s) 27 minute(s) 27 second(s)

The system started at 05:59:37 GMT+00 Sun Jan 02 2000

The system : started=cold start

telnet@ICX7150-C12 Switch# show flash

Stack unit 1:

NAND Type: Micron NAND 2GiB (x 1)

Compressed Pri Code size = 25968884, Version:08.0.80dT211 (SPS08080d.bin)

Compressed Sec Code size = 29819448, Version:08.0.80dT213 (SPR08080d.bin)

Compressed Boot-Monitor Image size = 786944, Version:10.1.14T225

Code Flash Free Space = 1306210304

telnet@ICX7150-C12 Switch# show inline power

Power Capacity: Total is 124000 mWatts. Current Free is 93200 mWatts.

Power Allocations: Requests Honored 17 times

Port Admin Oper ---Power(mWatts)--- PD Type PD Class Pri Fault/

State State Consumed Allocated Error

--------------------------------------------------------------------------

1/1/1 On On 3100 15400 802.3af Class 3 3 n/a

1/1/2 On On 3200 15400 802.3af Class 3 3 n/a

1/1/3 On Non-PD 0 0 n/a n/a 3 n/a

1/1/4 On Off 0 0 n/a n/a 3 n/a

1/1/5 On Off 0 0 n/a n/a 3 n/a

1/1/6 On Off 0 0 n/a n/a 3 n/a

1/1/7 On Non-PD 0 0 n/a n/a 3 n/a

1/1/8 On Off 0 0 n/a n/a 3 n/a

1/1/9 On Non-PD 0 0 n/a n/a 3 n/a

1/1/10 On Off 0 0 n/a n/a 3 n/a

1/1/11 On Off 0 0 n/a n/a 3 n/a

1/1/12 On Non-PD 0 0 n/a n/a 3 n/a

--------------------------------------------------------------------------

Total 6300 30800

telnet@ICX7150-C12 Switch#show inline power detail

Power Supply Data On unit 1:

++++++++++++++++++

Power Supply Data:

++++++++++++++++++

Power Supply #1:

Max Curr: 2.3 Amps

Voltage: 54.0 Volts

Capacity: 124 Watts

PoePower: 124 Watts

POE Details Info. On Unit 1 :

General PoE Data:

+++++++++++++++++

Firmware

Version

----------------

02.1.0 Build 002

Hardware

Version

----------------

V2R4

Cumulative Port State Data:

+++++++++++++++++++++++++++

#Ports #Ports #Ports #Ports #Ports #Ports #Ports

Admin-On Admin-Off Oper-On Oper-Off Off-Denied Off-No-PD Off-Fault

-------------------------------------------------------------------------

12 0 2 10 0 6 0

Cumulative Port Power Data:

+++++++++++++++++++++++++++

#Ports #Ports #Ports Power Power

Pri: 1 Pri: 2 Pri: 3 Consumption Allocation

-----------------------------------------------

0 0 12 6.300 W 30.800 W

show interface brief

Port Link State Dupl Speed Trunk Tag Pvid Pri MAC Name

1/1/1 Up Forward Full 1G None No 1 0 c0c5.2096.95e1

1/1/2 Up Forward Full 1G None No 1 0 c0c5.2096.95e2

1/1/3 Up Forward Full 1G None No 1 0 c0c5.2096.95e3

1/1/4 Down None None None None No 1 0 c0c5.2096.95e4

1/1/5 Down None None None None No 1 0 c0c5.2096.95e5

1/1/6 Down None None None None No 1 0 c0c5.2096.95e6

1/1/7 Up Forward Full 100M None No 1 0 c0c5.2096.95e7

1/1/8 Down None None None None No 1 0 c0c5.2096.95e8

1/1/9 Up Forward Full 100M None No 1 0 c0c5.2096.95e9

1/1/10 Down None None None None No 1 0 c0c5.2096.95ea

1/1/11 Down None None None None No 1 0 c0c5.2096.95eb

1/1/12 Up Forward Full 100M None No 1 0 c0c5.2096.95ec

1/2/1 Down None None None None No 1 0 c0c5.2096.95ee

1/2/2 Down None None None None No 1 0 c0c5.2096.95ef

1/3/1 Down None None None None No 1 0 c0c5.2096.95f0

1/3/2 Down None None None None No 1 0 c0c5.2096.95f1

mgmt1 Down None None None None No None 0 c0c5.2096.95e1

telnet@ICX7150-C12 Switch>show lldp neighbors detail

show lldp neighbors detail

LLDP is not running

telnet@ICX7150-C12 Switch>

2.4g 5g, and AIR lights off, CTL and PWR on. no internet