SFP in ICX 8200's not recognized

[steve_schrader_]

We have been using ICX 72XXX series for years and have HUNDREDS of them deployed in about 80 customer sites around the USA.

Many of these use fiber gbic to IDF's with other ICX7250's.  Never a problem.

We just had to change to ICX 8200's and NOT A SINGLE GBIC IS RECOGNIZED. This is in an ICX8200-C08PF and an ICX8200-24.

Is there a command to show gbics?

Sho mod doesn't do it. Show int doesn't. Show optical-monitor non-ruckus-optic-enable doesn't show anything.

[Mayank]

Hi Steve_schrader_ ,

Thank you for posting you query !!!

I understand that you changed to ICX 8200's and not a single gbic is recognized and you need command to check if it supporting or not . So you can try the below commands :

show media
show media validation

show media eth x/x/x

I hope this information helps you

Please feel free to leave us a message if any concerns

[Chandini]

Hi Steve 

Thank you for reaching us. 

Adding to the post. Please do check the software version running on the 8200 switches. Current recommended version is 10.0.10a. 

Link to 8200 page:

• https://support.ruckuswireless.com/software?filter=204#sort=relevancy&f:@source=[Software%20Download...]

If the transceivers used are Ruckus Vendor transceivers and if they fail to come up on 10.0.10a then please feel free to login a case with us using the below link. 

Link to log a case with us:

• https://support.ruckuswireless.com/contact-us

Commands shared by Mayank should help you look into the transceiver details and support. 

Thanks