Ruckus Switch CLI Error

[kristphr]

Hello,

I'm trying to gain access to my ruckus switch via CLI, and I'm getting the following error: 

CLI_SHELL_FAILED: SCP_HDLR-TASK ITC_INIT, ITC_ERR[27]

I'm currently on build: 09.0.10eT211. Switch: 7150 24P. 

Anyone else experiencing this? 

[hmarrero]

Happening the same issue here. When I enter the credentials, the connection gets closed with the message below:

CLI_SHELL_FAILED: SCP_HDLR-TASK ITC_INIT, ITC_ERR[27]

[TimB11]

Same error on the ICX 8200 with 10 and 10a firmware

[Bamibal]

I also had the same error on ICX 8200 with 10 firmware, however web management was still functioning. I've had a ticket open with Ruckus support, they were very responsive however required console access to investigate this further. Switch is on a remote site, console access not possible, reboot via web management solved it for me. Enabled telnet server now, restricted of course, in case this problem occurs again.

[tvdvaerd]

same error here, but with telnet same issue however

[Bamibal]

Update received from Ruckus support, this will be fixed in version 10.0.10c which should be released on 19th Jan 2024.