CommScope RUCKUS Community Forums

kvon12 · ‎09-17-2024

Hello,

I have 2 7550 stacked that I do not have the password to. I am trying to get in and change the password but when I followed the steps in the link below, I am able to get in but when I do a show run it shows a blank configuration like the device was factory reset. I do not want to impact the 2nd switch in the stack as it still is up and running with live traffic on it. My question is did i do something wrong or how do i go about changing the password without losing the configuration?

RUCKUS Forums - ICX7150 in Stack Password recovery - CommScope RUCKUS Community Forums (ruckuswirele...

Thanks

Yarenis · ‎09-17-2024

Hi @ kvon12

When a unit is part of a stack, both units share all the data, and the password belongs to both, if you are looking for a factory reset you can factory reset just one, but we got to the same, when you reconnect the unit to the stack will get the password associated to the stack, so the password recovery will always affect both and is your best option, now options will change according to the version you are running, let me add both options including the tutorial video.