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RUCKUS Community Forums are now in READ-ONLY mode while we migrate to a new platform.

You will still be able to read posts and knowledge articles, but will be unable to post new content until Go Live on the new platform Monday August 17.

Lennar Smart Home customers: please contact [email protected] for assistance during the week of August 9-17.

 

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Rockus not working , unable to connect with wifi

Ashrafmehdi004
New Contributor

‎06-19-2023 05:45 PM

My Rockus is not working and not able to connect via wifi

could you please help

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3 REPLIES 3

Vineet_nejwala
Moderator
Moderator

‎06-20-2023 02:04 AM

Hi @Ashrafmehdi004 

Can you please share what is the AP model, version and is this managed by vSZ or Unleash or standalone ?

Best Regards

Vineet

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Ashrafmehdi004
New Contributor
In response to Vineet_nejwala

‎06-20-2023 05:31 PM

SN - FEK3249N0CM

 

Product Description:
ICX 7150
Software Version:
08.0.80

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Vineet_nejwala
Moderator
Moderator
In response to Ashrafmehdi004

‎06-21-2023 08:32 PM

Hi @Ashrafmehdi004 

Is this Lennar home by any chance ? If not I have routed your query to the ICX team and an ICX expert would respond further.

Best Regards

Vineet

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