ICX7850-48FS — Port 1/1/1 Down (Huawei 10G SFP+)

[golanoma]

Hi Team,

Port 1/1/1 on the ICX7850-48FS is down. CLI shows “configured speed 10G, actual unknown” with zero counters. It’s tagged to VLAN 800 with VE 800 for routing. I’ve enabled the port, forced 10G/no autoneg, reseated the Huawei 10G SFP+ and fiber, and flipped LC but link remains down

Thanks, ied

[Mayank]

Hi golanoma,

Thank you for posting your query!

I understand that Port 1/1/1 on the ICX7850-48FS is down and showing “configured speed 10G, actual unknown”, which is likely due to an incompatible Huawei 10G SFP+, as no light or link is being detected.

I have a few questions to help us narrow down the cause:

What device or switch is connected on the other end of this link?

Is the remote port (on the other device) showing up or down?

Have you tried using a Ruckus-branded SFP+ instead of the Huawei one?

Is the fiber cable single-mode or multi-mode, and what is the approximate distance between both ends?

Have you checked if the same SFP+ and fiber cable work on another port or switch?

When you run show media eth 1/1/1, does the switch detect the transceiver properly?

Please perform the following troubleshooting steps and share the results:

Check if the port is enabled:

show interfaces eth 1/1/1

(Status should be up.)

Verify transceiver detection:

show media eth 1/1/1

(If it shows unknown, the SFP+ may be unsupported.)

Test with another SFP+ or port:

Try a Ruckus-approved SFP+.

Move the Huawei SFP+ to another known-working port.

Verify the remote side:

Ensure the connected device port is up and set to 10G speed.

Inspect fiber connectivity:

Swap the fiber patch cord or clean the connectors.

I hope this information helps!

Please feel free to leave us a message if you have any further questions or updates.

Note: If this post resolves your query, kindly mark it as an Accepted Solution.

Best regards,
Mayank

[golanoma]

Thank you for the quick response, sir. Your note—‘If it shows unknown, the SFP+ may be unsupported’—was spot on. We replaced the SFP+ with a supported module and it’s working. We’ve also configured DHCP, but the Ruckus APs still aren’t connecting

[Chandini · Accepted solution]

Hi Golanoma,

Thank you for reaching us

Adding to the post—if you're looking for more information on Ruckus-compatible transceivers, please feel free to refer to the link below for detailed specifications and compatibility guidelines.

• https://support.ruckuswireless.com/documents/2656-ruckus-ethernet-optics-data-sheet

Thank you