11-30-2020 03:57 PM
Rukus APs shows online and my switch showing disconnected. Unleashed system only supports ICX firmware version 08.0.90 or later. AND Failed to ping ICX 192.168.1.36. Suggest checking the network.
Windows laptop connecting to APs and working internet too but not in Iphone/MacBook or Smart TV. Can anyone experienced this issue and how to solve the issue.
12-25-2020 07:17 AM
I'm currently experiencing the same problem
11-09-2021 10:24 AM
11-09-2021 10:28 AM
I have been also experiencing the same problem for the past several months. The switch shows disconnected from the router yet the APs work. Internet is not stable through APs. Big headache. All answers I searched doesn't provide step by step solution for the general customer.
I want to update the switch through unleashed management portal. The update fails.
What is the best way to get help on this issue?
12-01-2021 08:56 AM
Hi, I am also experiencing the same problem. Below is the screen shot, the switch is failing to register and is not available to reach unleashed network. Still the internet connection is working, but its very unstable.
10-22-2022 01:29 PM
Anyone figure out a solution to this?