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ICX7150-C12 switch no connected devices

New Contributor III

Rukus APs shows online and my switch showing disconnected. Unleashed system only supports ICX firmware version 08.0.90 or later. AND Failed to ping ICX Suggest checking the network.

Windows laptop connecting to APs and working internet too but not in Iphone/MacBook or Smart TV. Can anyone experienced this issue and how to solve the issue.


New Contributor III

Can you reframe your question?

I have 3 APs, which are showing online. Internet is working from Windows laptop if I connect to any of APs but not on my iPhone/Ipad/Macbook and smart TV. 

When I logged into unleashed portal then my switch showing as disconnected. The error showing

"Failed to ping ICX Suggest checking the network."

Do you have any idea on this ?

DHCP scope full?

Where can I see that DHCP scope?