ICX Switch is Disconnected

[BAT1610]

Hi,

I moved into a Lennar home a few months ago. I'm trying to setup my network:

ATT Gateway (BGW210-700) -> OpenWrt router -> ICX 7150-C12P  -> 2 R510 APs with:

- Gateway -> OpenWrt router: IP Passthrough

- OpenWrt router -> ICX 7150-C12P: ethernet from a LAN port on the router to port #1 on the ICX 7150-C12P.

- ICX 7150-C12P -> 2 R510 APs: POE

Is the above setup seems reasonable?

While Internet is available via the 2 APs, the switch is showing as disconnected on the Unleashed admin dashboard with the following message:

ICX Switch is Disconnected

MAC Address:

c0:c5:20:a9:c6:e5

IP Address:

192.168.1.127

Name:

ICX7150-C12-Router

Failed to ping ICX 192.168.1.127. Suggest checking the network.

How do I fix this so that I can use wired internet?

[Vásquez_Fer]

Re-

[BAT1610]

Unfortunately I don't know the IP of the switch. I set that IP 192.168.1.127 hoping that it's up but it doesn't seem to work.

I guess the only option now is serial?

[Vásquez_Fer]

Hi @BAT1610 

Hope you are doing well

Idk why my replied was done like multiples times.

-You can check on your router that there is a tab which is most often called 'client devices' to check the IP addresses that the router has been leased to.

-You can downloads an IP scanner : https://www.advanced-ip-scanner.com/

-As you mentioned you can access to the switch via console 

-Some times a hard reboot is needed to start seeing the IP address of the switch 

Best Regards 

Fernando Vasquez 

[Chandini]

Below is the link to reset password on ICX switch. 

https://docs.commscope.com/bundle/fastiron-08092-securityguide/page/GUID-986D5DF0-BF7E-4327-9030-396...

Adding to the post a link from RUCKUS Lennar Support where Imran was helping customer with accessing the switch . He has shared lot of links which will help in troubleshooting the device better. 

https://community.ruckuswireless.com/t5/RUCKUS-Support-for-Lennar-Homes/Slow-internet-speeds-on-ICX-...

I hope this helps. Thanks