ICX 7150-24P Switch Not Powering On

[CJ_User]

I have a switch that doesn't power on. Ther isn't any lights or fan noises to indicate that it has power. I've tested the power by going to different outlets. The outlets work with other devices, just not the switch. 

[CJ_User]

Hello Imran, 

I have uploaded a few pictures and a video of the switch to the link.

Thank you

[Imran_ruckus]

Hello @CJ_User 

Greetings.

Thank you for your response and the comprehensive information you provided.

As this does not pertain to a Lennar Homes setup, I will escalate this request to the RUCKUS ICX team for further assistance.

Thank you for your patience and understanding.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Imran_ruckus · Accepted solution]

Hello @CJ_User 

Following confirmation from the ICX team, please proceed by logging a case using the link provided below. An assigned engineer will assist you with the RMA process.

Link: https://support.ruckuswireless.com/contact-us

Thank you once again for your understanding and cooperation.

Best regards,

Imran Sanadi  
RUCKUS Lennar Home Community

[Jrdemko]

I too am having this problem, how can I go about the RMA process