Self-service tools now available via Fetch The Fetch chatbot now supports SmartZone licensing self-service features—bringing key LiMAN capabilities from Support Portal to Fetch. Fetch allows RUCKUS Customers and Partner Administrators to perform the ...
Our most popular Knowledge Base Articles (KBA) for SmartZone Licensing: Adding AP Licenses on the virtual controllers from LiMAN portalHow to activate RTU and AP Licenses on vSCG/vSZ, vSPOT, SCILiMAN License Transfer on a vSZ/SZ/SCI/vSPoTInsufficient...
Our most popular Knowledge Base Articles (KBA) for ICX Licensing: ICX 7150 License UpgradeICX License Install InstructionsPoD licenses for ICX 6610, ICX 6450,ICX 7150, ICX 7250ICX Licensed Features and Platform SupportActivating ICX 7250 PREM license...
This 180 days grace period activation is applicable for orders post 10th of August 2022The scope of this activation work flow is applicable for stand alone or bundled Ruckus Cloud & Analytics SKU's.Use case #1 Activation workflow for stand alone (Non...
You can add registered users, associate them to resource groups, and manage users from the RUCKUS Analytics web interface.The user must be registered with the system (a valid account on support.ruckuswireless.com).From the web interface of Ruckus Ana...
WatchDog Partner Premium Support provide customers with the below benefits: 24X7 technical assistance by Ruckus Support RepresentativeRuckus case tracking, management and escalation processes are invokedHardware Advanced Replacement for defective pr...
License Download: Follow the below instructions to download Hardware licenses Log in to Ruckus support portal - https://support.ruckuswireless.comClick on AssetsClick on Hardware SummarySearch for the controller SN in the Search boxClick on SNNote:...
Virtual license activation doesn’t ask the customer to bind the SN, since they are account specific and not SN specific. Follow the below steps to activate virtual licenses via support portal Customer to open the License Purchase Acknowledgement (S...
Customer to open the Support Purchase Acknowledgement (SPA) email that was received from Ruckus/Disti/VAR for the orderLogin to Ruckus support portal: https://support.ruckuswireless.comClick on Activate PurchaseEnter the activation code "SUP-123456-A...
