12-21-2022 07:11 AM - edited 12-21-2022 10:14 PM
Hello,
We have 2 ZD3025, version iz 9.12.3.0 build 61. We would like to configure Guest Pass. As I know I did all configuration, but this service doesn't work.
Guest Access Configuration:
SSID Configuration:
Role Configuration:
User Configuration:
Did I miss anything? Because Guest Pass doesn't work.
Solved! Go to Solution.
12-22-2022 01:11 AM - edited 12-22-2022 01:11 AM
Hi @asdasdas,
As a next action, we would suggest to upgrade the ZD firmware to 10.2.1. Make sure all APs are supported in latest release. Please navigate to below link for release notes and download image.
If you see same behavior post upgrade, please feel free to open a case with Ruckus Support for further investigation.
https://support.ruckuswireless.com/software/3255-zd3000-10-2-1-0-212-mr1-refresh8-software-release
Regards,
Parik
12-21-2022 10:14 PM
Still waiting your helps.
12-21-2022 11:18 PM
Hello @asdasdas,
The configuration looks good. You would need to generate a guest pass, if you haven't done yet. Below is the URL to generate Guest Pass.
https://<ZD_IP>/guestpass
Regards,
Parik
12-21-2022 11:24 PM
Hello @Parik_MN, thanks for your response.
Yes, I did generate a guest pass, but problem is that the redirection to the web portal doesn't happening where I need to enter the key.
12-21-2022 11:32 PM
Hello @asdasdas,
I see you have enabled wireless client isolation, could you try disabling that feature once? Also in older version, ZD hands out the splash page to guest users, you would need to allow TCP port 8090/8099/9997/9998 from client subnet to ZD if there are any firewall or router in between.
Regards,
Parik