12-21-2022 07:11 AM - edited 12-21-2022 10:14 PM
Hello,
We have 2 ZD3025, version iz 9.12.3.0 build 61. We would like to configure Guest Pass. As I know I did all configuration, but this service doesn't work.
Guest Access Configuration:
SSID Configuration:
Role Configuration:
User Configuration:
Did I miss anything? Because Guest Pass doesn't work.
Solved! Go to Solution.
12-22-2022 01:11 AM - edited 12-22-2022 01:11 AM
Hi @asdasdas,
As a next action, we would suggest to upgrade the ZD firmware to 10.2.1. Make sure all APs are supported in latest release. Please navigate to below link for release notes and download image.
If you see same behavior post upgrade, please feel free to open a case with Ruckus Support for further investigation.
https://support.ruckuswireless.com/software/3255-zd3000-10-2-1-0-212-mr1-refresh8-software-release
Regards,
Parik
12-21-2022 11:57 PM
@Parik_MN I disabled client isolation, also access from client subnet to ZD is without restriction. Client gets IP, but redirection to the web portal doesn't happening.
12-22-2022 01:11 AM - edited 12-22-2022 01:11 AM
Hi @asdasdas,
As a next action, we would suggest to upgrade the ZD firmware to 10.2.1. Make sure all APs are supported in latest release. Please navigate to below link for release notes and download image.
If you see same behavior post upgrade, please feel free to open a case with Ruckus Support for further investigation.
https://support.ruckuswireless.com/software/3255-zd3000-10-2-1-0-212-mr1-refresh8-software-release
Regards,
Parik
12-22-2022 05:21 AM
@Parik_MN thanks, you was right, after upgrade issue disappeared.
I Have one question:
How many Guest Pass I can generate in summary? 100, 1000, 10000 or?
12-22-2022 08:20 AM
Hello @asdasdas,
It depends on ZD model. Since you are managing ZD3K, it supports upto 10K concurrent stations, which means about 10K Guest Users and Guest Passes.
Regards,
Parik
12-22-2022 11:50 PM
Thanks!