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Ruckus ZD Guest Pass

asdasdas
New Contributor III

Hello,

We have 2 ZD3025, version iz 9.12.3.0 build 61. We would like to configure Guest Pass. As I know I did all configuration, but this service doesn't work.

Guest Access Configuration:

zd1.PNG

SSID Configuration:

zd2.PNG

Role Configuration:

zd3.PNG

User Configuration:

zd4.PNG

Did I miss anything? Because Guest Pass doesn't work. 

 

 

1 ACCEPTED SOLUTION

Parik_MN
RUCKUS Team Member

Hi @asdasdas,

As a next action, we would suggest to upgrade the ZD firmware to 10.2.1. Make sure all APs are supported in latest release. Please navigate to below link for release notes and download image.

If you see same behavior post upgrade, please feel free to open a case with Ruckus Support for further investigation.

https://support.ruckuswireless.com/software/3255-zd3000-10-2-1-0-212-mr1-refresh8-software-release

 

Regards,

Parik

View solution in original post

11 REPLIES 11

asdasdas
New Contributor III

Still waiting your helps. 

Parik_MN
RUCKUS Team Member

Hello @asdasdas

The configuration looks good. You would need to generate a guest pass, if you haven't done yet. Below is the URL to generate Guest Pass.
https://<ZD_IP>/guestpass

Regards,

Parik

asdasdas
New Contributor III

Hello @Parik_MN, thanks for your response.

Yes, I did generate a guest pass, but problem is that the redirection to the web portal doesn't happening where I need to enter the key. 

Parik_MN
RUCKUS Team Member

Hello @asdasdas

I see you have enabled wireless client isolation, could you try disabling that feature once? Also in older version, ZD hands out the splash page to guest users, you would need to allow TCP port 8090/8099/9997/9998 from client subnet to ZD if there are any firewall or router in between.

Regards,

Parik