cancel
Showing results for 
Search instead for 
Did you mean: 

Ruckus ZD Guest Pass

asdasdas
New Contributor III

Hello,

We have 2 ZD3025, version iz 9.12.3.0 build 61. We would like to configure Guest Pass. As I know I did all configuration, but this service doesn't work.

Guest Access Configuration:

zd1.PNG

SSID Configuration:

zd2.PNG

Role Configuration:

zd3.PNG

User Configuration:

zd4.PNG

Did I miss anything? Because Guest Pass doesn't work. 

 

 

1 ACCEPTED SOLUTION

Parik_MN
RUCKUS Team Member

Hi @asdasdas,

As a next action, we would suggest to upgrade the ZD firmware to 10.2.1. Make sure all APs are supported in latest release. Please navigate to below link for release notes and download image.

If you see same behavior post upgrade, please feel free to open a case with Ruckus Support for further investigation.

https://support.ruckuswireless.com/software/3255-zd3000-10-2-1-0-212-mr1-refresh8-software-release

 

Regards,

Parik

View solution in original post

11 REPLIES 11

asdasdas
New Contributor III

@Parik_MN I disabled client isolation, also access from client subnet to ZD is without restriction. Client gets IP, but redirection to the web portal doesn't happening. 

Parik_MN
RUCKUS Team Member

Hi @asdasdas,

As a next action, we would suggest to upgrade the ZD firmware to 10.2.1. Make sure all APs are supported in latest release. Please navigate to below link for release notes and download image.

If you see same behavior post upgrade, please feel free to open a case with Ruckus Support for further investigation.

https://support.ruckuswireless.com/software/3255-zd3000-10-2-1-0-212-mr1-refresh8-software-release

 

Regards,

Parik

asdasdas
New Contributor III

@Parik_MN thanks, you was right, after upgrade issue disappeared.

I Have one question:

How many Guest Pass I can generate in summary? 100, 1000, 10000 or?

Parik_MN
RUCKUS Team Member

Hello @asdasdas

It depends on ZD model. Since you are managing ZD3K, it supports upto 10K concurrent stations, which means about 10K Guest Users and Guest Passes.

Parik_MN_0-1671725975116.png

 

Regards,

Parik

 

asdasdas
New Contributor III

Thanks!