Ruckus R730 - what happened to supporting their product?

[nick_s]

I just purchased a used ruckus R730 after not doing my homework only to find out it doesn't support ruckus unleasehed.  On top of that, they want me to be a premium support user to download the latest solo firmware (Solo Access Point 114.0.0.0.6565)?

What gives? I thought that Ruckus products were supposed to be well supported?  My R720 has unleashed, why not the R730 that I just paid $700 used for? Can we at least get the latest version of the far inferior Solo firmware to the public.  Obviously we have already spent money on the AP, why do we need to purchase "premium support" when you could just stand behind your products from the get go.

[ms264556]

@syamantak_omer​ thanks I see you've fixed the R650 download.

[syamantakomer]

@anthony_rielly​ Yes, this has been fixed!

Thanks for reporting.

[Chendrick]

Where is this file? I have a issue with my R730 being configured for Multimedia Hotzone. I would like it to run on unleashed as well.

[Anye02]

This should help, True, unless you use putty and upgrade it to think it’s a R850 which than you can use the R730 only for unleashed controller since the system thinks it’s R850 but don’t upgrade past 200.14.6.1.203 if you decide to do so. I did and won’t go back, it’s controlling my R750 and other APs. ( here’s the guide; )