H550 Initial Setup from Ruckus Wireless Admin: Default Login and Password Not Working
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11-13-2024 09:19 AM
I just got 2 Ruckus H550s. They appear to be new out of the box. I can get to the Goahead Webserver for the "Ruckus Wireless Admin" interface by browsing to the IP, but the super / sp-admin login / password does not work. The login / password is not accepted when I SSH in as well.
A hard reset does not seem to reset the password.
Any help would be appreciated.
2 REPLIES 2
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11-14-2024 01:43 AM
Hi,
- Are the APs running in Unleash firmware 200.x ?
- Are both APs showing same behavior?
- Are you trying to access the APs using default IP address 192.168.0.1?
- Have you tried holding factory reset button for 10-15 seconds?
Regards,
Sagar Kuber
Sr. Technical Support Engineer
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11-14-2024 11:11 AM
Thanks, the problem was that the "soft" and "hard" reset button labels are switched. Everything good after a correct hard reset.