08-26-2023 12:59 PM
All of a sudden after a couple of years of perfect service, my R510 AP stops out about every 5 minutes. How do I fix it?
08-27-2023 09:39 PM
Hi @gmichal
Are the APs rebooting every 5 minutes? Or are the clients getting dropped?
Is this Unleashed setup?
Is the Master also rebooting?
Can you try to get any AP support file which is rebooting?
08-28-2023 04:48 PM
Yes, it is rebooting every 5 minutes. It is an unleashed setup. I only have one R510 and it is rebooting. Not sure about this "AP support file which is rebooting". Can you explain?
08-28-2023 08:06 PM
Hi @gmichal
The AP support log can be downloaded from the GUI, but if the AP is rebooting every 5 minutes then I doubt you will get GUI access to take the log.
Can you ensure that it is not a power issue which is causing this?
Try with a different power source\cable\port to ensure.
You can also try doing a FD since it is just 1 AP.
09-21-2023 05:07 PM
It is not a power issue as I have whole home battery backup. What is an FD? If it is some procedure, can you send me the steps involved?