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T301S

lvan
New Contributor

"The target zone's firmware does not support this AP model T301S"

I have uploaded and applied the 3569-smartzone-ap-patch to my VSZ. 

I have created a Zone for the T301S.

1) How do I give that zone version 5.2.2. ?  When I attempt to load it onto the VSZ, it says unsupported version.

2) How do I get my T301S APs to join a zone running 6.1.0.0. ?

3 REPLIES 3

Amith
RUCKUS Team Member

Hello @lvan

Please let us know the currently running version of the vSZ and what is the AP firmware on the Zone. 

T301S APs are not supported on the 6.0 and above version of the vSZ. The Maximum the controller can be upgraded to support the T301S is 5.2.2.X

Thank you!
Amith 

lvan
New Contributor

Hello,

The VSZ is at 6.1.0.0.935.

The zone is at 6.1.0.0.1595

1) How do I give that zone version 5.2.2.X ?    When I attempt to load it onto the VSZ, it says unsupported version.

Orlando_Elias
RUCKUS Team Member

@ivan 

You must upload the  5.2.2 AP Patch in the AP patch section:
https://support.ruckuswireless.com/software/3659

Administration> Upgrade> AP Patch

Orlando_Elias_0-1702075018134.png

 

 

With regards,
--
Orlando Elias
Technical Support