Pinky Rajendran, Yes, I still need assistance. I am not able to connect to my network to manage it from the app or website. I did not receive a response to the requested screenshots or the following steps to get this remedied. Thanks-Mark
I've included the IP address I got from the scanner, and I'm also seeing configure.me wifi, which I believe is related to the system, but nothing happens when I connect to that as well.