CommScope RUCKUS Community Forums

felix_khoo · 07-16-2018

Recently bought a R500 with firmware 104.0.0.0.1347. Tried to "join" it to the ZD1106 but failure to update firmware 9.8.3.0.14. I know that one can't downgrade the R500's firmware. Would updating the ZD's firmware help? if so, what's the best versio...

felix_khoo · 06-28-2018

Can the Zone Director 1100 (ZD1106) with firmware version 9.8.3.0 Build 14 support the r510 AP? How many APs can it support?

felix_khoo · 07-19-2018

The vendor came and tried, he couldn't install the lower version of the 9.8.x.x as well. They suggested to update ZD's firware, but we are hoping to get another R500 with the version 9.8.x.x firmware...as we have 3 older zf7341...

felix_khoo · 07-17-2018

It's on the same network, yes, same subnet. the ZD can see it and subsequently try to update its firmware. Events shows:-AP (MAC) joins with different firmware/custom file version and is being upgraded.Failure to upgrade AP (MAC) image from 100.x.x.x...

felix_khoo · 07-17-2018

The AP came with version 104.x.x.xI tried to manually upload 9.8.x.x that is the same version as the ZD, it doesn't work, it shows updated and rebooting..but after that still shows version 104.x.x.x

felix_khoo · 07-17-2018

Thanks Krishan, I will try to downgrade the AP first as the current ZD is alive with a few other APs. I worry updating the ZD's firware might kill the existing setup.

felix_khoo · 07-17-2018

I manage to downgrade the R500 to 100.1.0.0432 from 104.x.x and tried connecting it to ZD, still being prompted that it can't "update" to 9.8.x.xI will tried to find another 9.X version and downgrade it further if possible.

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Ruckus AP R500 with 104.0.0.0.1347 and ZD1106 with 9.8.3.0 Build 14

Can the Zone Director 1100 (ZD1106) with firmware version 9.8.3.0 Build 14 support the r510 AP?

Re: Ruckus AP R500 with 104.0.0.0.1347 and ZD1106 with 9.8.3.0 Build 14

Re: Ruckus AP R500 with 104.0.0.0.1347 and ZD1106 with 9.8.3.0 Build 14

Re: Ruckus AP R500 with 104.0.0.0.1347 and ZD1106 with 9.8.3.0 Build 14

Re: Ruckus AP R500 with 104.0.0.0.1347 and ZD1106 with 9.8.3.0 Build 14

Re: Ruckus AP R500 with 104.0.0.0.1347 and ZD1106 with 9.8.3.0 Build 14