Hello, We have a Ruckus R510 that is no longer powering on. We took it off the ceiling mount and tested it with an AC power adapter, and it still won’t power on. Can someone please help?
Thank you so much for all your help! Sorry I’ve been delayed getting back, I’ve been busy. I’m not sure what happened, but the issue resolved when I hooked the Switch up to my MacBook… I did not need to go through the process of a software reset. I a...
Thank you. It looks like I’ll have to try the software reset. I will be working with a MAC. The information in the reset is for Windows, but does say “check the next guide for MAC,” however I don’t see the next guide. Can you please sent me the softw...
Hello, Thank you for responding! I uploaded the pictures of our Ruckus R510 not working to a folder in the the Google Drive link that was sent over. I have also uploaded a video showing the R510 AP not working when plugged into a power source as well...
