Ruckus R510 Not Powering On

[CBiancoWhite]

Hello, 

We have a Ruckus R510 that is no longer powering on. We took it off the ceiling mount and tested it with an AC power adapter, and it still won’t power on. Can someone please help?

[Imran_ruckus]

Hi @CBiancoWhite 

Greetings!!!

I trust this message finds you well.

I kindly request an update on the status of the issue so that we may proceed further with resolving it.

Thank you.

Best regards,
Imran Sanadi
RUCKUS Lennar Home Community

[CBiancoWhite]

Thank you so much for all your help! Sorry I’ve been delayed getting back, I’ve been busy. 

I’m not sure what happened, but the issue resolved when I hooked the Switch up to my MacBook… I did not need to go through the process of a software reset. I appreciate your help!

-CBianco

[Imran_ruckus]

Hi @CBiancoWhite 

Thank you for the response.

Great!!! Good to know that the issue is now resolved. 

We appreciate your time and patience on this case.

Thank you again for contacting RUCKUS Lennar Home Community and feel free to contact us for future queries.

Have a great day ahead!!!

Did I answer your queries? If yes, hit the Kudos buttons and also accept the answers as Accepted solutions.

Best regards,

Imran Sanadi

RUCKUS Lennar Home Community.