CommScope RUCKUS Community Forums

Up on providing the credentials, the system state changed to "connecting" but, no change for several minutes thereafter.   

Attached.  

How do i login to unleashed system? are you referring to unleashed app? or web browser. Do I use the IP address for switch to login? 

I have been able to factory reset APs. The switch (IP address: 192.168.1.87) is disconnected. Attached is the picture from one of the APs (IP: 192.168.1.78/38). How to fix the switch issue?  

I don't understand why APs need to be factory reset. The APs are high in the ceiling and hard to reach for physical reset. Can we do this at software level? Can switch firmware update help?