CommScope RUCKUS Community Forums

Is there a technician who can come out to resolve the issue to get the products up and running correctly?

I understand it should be working, but it's not.The Internet Service Provider's Internet connectivity is fine. The ethernet cable that connects from the ISP Router to the RUCKUS Switch is not damaged.

I tried resetting the 2 R510 APs, and neither holds any connectivity after the reset.

It's doing the same thing with the other port.

I did the reset, and it's still not working. I tried a different port, and it did turn green but the connectivity isn't working.